To start, select
Sync Profilesfrom the menu in your Cloudwork dashboard
You'll be shown a list of the sync profiles currently set up for your school.
Select the sync profile for your graduating year, and then change
User Settingsheading to
Scroll to the bottom of the page and click
Submit. Go back into the sync profile and click
Start Full Resync. In a few minutes, your graduated students will all be marked as alumni. You can check this by examining any of the newly graduated students. You can also navigate to your dashboard home page and observe that the number of chargeable users has now been decreased (and of course the number of Non-chargeable users correspondingly increasing).
I only have one Sync Profile for my students!No problem! We need to pln how to setup new sync profiles for each of your graduating years. Call Studentnet on (02) 9281 1626 and we'll be happy to plan this process with you..
My alumni students aren't in Active Directory any more...In that case, create a support ticket (support.cloudwork.net.au) or send us an email(firstname.lastname@example.org), with a list of the usernames for your alumni students. We'll update them for you.
We'll also accept a list of usernames to process if you manage your students directly or via CSV files instead of syncing with Active Directory.